Returns & Exchanges
At Usmile, we want you to love every piece you wear, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If your fit isn't quite right, we are here to help you find the perfect style or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier drop-off location; you will receive a confirmation email once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing